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| Subject: | Very poor service after pickup |
| Review: | Before my stuff was picked up they were helpful and prompt - I decided to used them primarily because they were one of the cheapest quotes I could find.
I did not have much stuff, so I hit the minimum charge levels of $1200 ish.. for the cro... [More]
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Posted by Krishnan S on 12/15/2008 9:07:00 PM |
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| Subject: | EXCELLENT SERVICE/EXCELLENT MOVE! |
| Review: | Review for my daughter's move back to Texas with INFINITY MOVING & STORAGE:
I would like to give a SUPERIOR RATING to all the staff @ Infinity Moving & Storage.
My daughter chose INFINITY to move her belongings from New York... [More]
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Posted by BARBARA on 11/4/2008 3:37:00 PM |
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| Subject: | BEST MOVE EVER! |
| Review: | I RECENTLY MOVED FROM JACKSON HEIGHTS, NY TO PLANO, TEXAS. THE MOVE WAS PERFECT FROM START TO FINISH. JOHN- MY SALES GUY AT INFINITY MOVERS WAS VERY PROFICENT AND THOROUGH IN ALL HIS EXPLINATION. THE QUOTE WAS EXPLAINED VERY WELL AND I HAD NO SURP... [More]
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Posted by KIMBERLY on 11/4/2008 2:10:00 PM |
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| Subject: | Exceptional Customer Service and Very dependable Movers |
| Review: | I initially had quite a few choices with Moving Companies and after checking out the reviews for the ones I had been considering, I chose Infinity Moving and Storage based on their reputation and experience in moving. I must say, I had alot of items ... [More]
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Posted by Richard Roth on 10/27/2008 1:01:00 PM |
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| Subject: | Professional and excellent service |
| Review: |
It all started with the wonderful voices of nick and louise from customer service. They were so eager to help me and find out what's best for me. Infinity was able to pick my stuff up with only 2 days notice. Not only that was a great s... [More]
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Posted by jesse V on 9/25/2008 12:45:00 AM |
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| Subject: | A STRESS FREE MOVE |
| Review: | My experience with Infinity Moving & Storage was smooth from the start, the seals rep was very helpful with explaining to me the in and outs of moving, he gave me some tips on how to save money with packing and preparing my house hold goods to be... [More]
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Posted by Rebbeca Simon on 7/1/2008 10:33:00 PM |
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| Subject: | Perfect experience. |
| Review: | This is the first review I have ever written for a service so bare with me. My husband Anthony and I just had our second and we decided to leave New York and move to Florida. I was getting a little overwhelmed because we were selling the house, closi... [More]
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Posted by Jessica Anderson on 4/18/2008 9:20:00 PM |
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| Subject: | DON'T WASTE YOUR TIME AND SAVE YOURSELF THE HEADACHE |
| Review: | When we decided to move to Houston we chose Inifinty, what a big mistake that was. On the day of our move one of the movers Sam said our stuff would be here on 4/6, we called to confirm that and was told that was incorrect and no one should have told... [More]
This review was responded to on 5/2/2008 6:09:00 PM |
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Posted by Jens on 4/17/2008 9:56:00 AM |
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| Subject: | Straightforward and Helpful |
| Review: | I just wanted to let you know that move yesterday went really well and the team were terrific, despite having to deal with slow lifts and difficult lift operators they did a great job, keeping within the agreed time, and were away by 7:00pm so it was... [More]
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Posted by Suzannah H. on 2/14/2008 9:44:00 AM |
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| Subject: | small move |
| Review: | I thought that Lucky, who was our primary packer, did an excellent job of protecting family heirlooms. The men worked hard for 3 hours, and got it all loaded onto the truck with room to spare.
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Posted by lynn on 2/11/2008 8:56:00 PM |
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| Subject: | Heartily Recommend |
| Review: | I just wanted to write and say thanks to Infinity Moving for having both a reasonable quote AND sending the most professional, safe and speedy team I've ever seen/heard of in the moving business.
Usually, when people work by the hour, t... [More]
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Posted by Ronald Goodmann on 2/7/2008 9:31:00 AM |
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| Subject: | Customer Focused Service |
| Review: | I want to thank each one at Infinity for the time you spent responding to my inquiry, the very prompt response that I received and the excellent service that I received. They accommodated the two pickup locations and handled the piano move with exper... [More]
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Posted by Hannah Adams on 2/5/2008 11:00:00 AM |
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| Subject: | Good Service, Careful Handling |
| Review: | We arrived in Massachusetts and were very happy to unpack the shipment of furniture and boxes Infinity had moved from Florida. Every item had traveled safely. Thank you for the good service and careful handling of our dishes and family furniture.
<... [More]
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Posted by Iris Freeman on 1/17/2008 9:21:00 AM |
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| Subject: | Extremely Professional, Fast, Courteous |
| Review: | The holidays are over, another year gone by … I’ve decided to take the time and write this letter after my husband and I discussed the move that took place at the beginning of December.
My first encounter with Infinity was with ... [More]
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Posted by Melissa Smith on 1/11/2008 5:29:00 PM |
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| Subject: | Okay but some red flags make it difficult to recommend them |
| Review: | I'm surprised to see the high number of reviews of Infinity on this site, as well as the contrast between good and bad reviews. I fall somewhere in the middle. They did a decent enough job, but it was also a learning experience for me in using mo... [More]
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Posted by Jung on 1/4/2008 11:14:00 PM |
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| Subject: | Wonderful Experience |
| Review: | I just wanted to put in writing how pleased we were with the service we received during our move. Your men were kind, courteous, and worked quickly and efficiently. They made what was a very traumatic time for us as we move to a new community and a... [More]
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Posted by Patt on 12/21/2007 10:04:00 AM |
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| Subject: | Terrific Movers! |
| Review: | Please communicate to everyone at your office that we were very pleased with the service extended by everyone from your organization. The movers that wrapped up the furniture and loaded it onto the truck were terrific! They were fast but yet extreme... [More]
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Posted by Cynthia gilmore on 12/6/2007 10:47:00 AM |
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| Subject: | On-time, Courteous, Efficient, Respectful |
| Review: | I would like to take this opportunity to thank everyone at Infinity Moving and Storage for the quality, professional treatment I received during my recent move and subsequent storage.
I am not the type of person that normally writes thank y... [More]
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Posted by Stefan Milonakis on 11/30/2007 10:17:00 AM |
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| Subject: | Very Satisfied |
| Review: | I moved Monday 10/1/2007 from Connecticut to New Jersey. I just wanted to let you know that I was very satisfied with the moving services and would definitely recommend it to anyone who has to move. Infinity’s drivers/movers were very efficient... [More]
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Posted by Heidi Guild on 11/27/2007 3:01:00 PM |
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| Subject: | Help With An Extreme Need |
| Review: | This letter happens to be very important to me. I started calling moving companies the week of October 24th; I called 8 to 10 different moving companies. I chose Top Priority because they stated that they would be able to help me, with four gentlemen... [More]
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Posted by Christelle Le Blanc on 11/21/2007 1:38:00 PM |
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| Subject: | Highest Degree of Professionalism |
| Review: | I am writing to commend one of Infinity's employees, Rev Brayman.
For the past several months she has been working with me to coordinate our move from New Hampshire to Florida. This has included the transportation of my husband’s ... [More]
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Posted by Gail Pettersen on 11/13/2007 10:22:00 AM |
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| Subject: | Excellent Job Done |
| Review: | Thank you for the successful completion of our move yesterday (#83511) from Belvidere, NJ to East Elmhurst, NY. I wanted to take this opportunity to put in writing a letter of commendation for the excellent job done.
Under the coordination o... [More]
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Posted by Brothers of the Sacred Heart on 11/7/2007 10:34:00 AM |
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| Subject: | Extremely Professional |
| Review: | I just wanted to say thank you so very much for you help and assistance with this long delayed move of mine! The movers did an excellent job of packing and loading and I did not have one item damaged in any way. And I know they were very patient wi... [More]
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Posted by Gary & Pam Crowe on 11/1/2007 9:13:00 AM |
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| Subject: | Very, Very Pleased |
| Review: | My name is Stephanie Devries and we moved last May from Brooklyn to Maplewood, NJ. I’ve been meaning to email you since we moved, but th... [More]
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Posted by Stephanie Devries on 10/23/2007 9:39:00 AM |
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| Subject: | Dishonest and disorganised Movers |
| Review: | Very dissatisfactory move and transaction! Customer service never follows up and makes false promises! My job was very badly handled. Never recommending infinity again! I was overcharged - While the quote was for $1070, I was forced to pay over $1500... [More]
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Posted by K R on 10/20/2007 2:36:00 PM |
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| Subject: | Better Than Anticipated |
| Review: | A note to inform you of the very excellent service rendered by the moving crew that took care of Veronika’s furniture and mountain of boxes.
Raz Sapir, foreman, was very careful to inform us of the loading process and details of packi... [More]
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Posted by Robert Bean Perry on 10/19/2007 12:29:00 PM |
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| Subject: | Fabulous Job |
| Review: | I just wanted to thank you guys. I received excellent service from your company. I just had all my furniture and a valuable guitar shipped to Scottsdale, AZ from Mt. Vernon, NY.
The driver Stephanie and her partner did a fabulous job moving ... [More]
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Posted by Karen Childs on 10/18/2007 10:02:00 AM |
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| Subject: | Polite and Informative |
| Review: | Mark and his crew were very polite as well as informative. They were careful and got the move accomplished without delay. We moved my 76 year old mom which is never an easy task for someone that age.
Again thank you to the crew as well ... [More]
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Posted by Peter Castelli on 10/1/2007 10:33:00 PM |
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| Subject: | Infinity Moving great service |
| Review: | Hi Rev,
Well your movers were here and left What a stress full day I I guess you hear that all the time.
Please forward this email to the owner of Infinity
Your crew forrnan (Golan) was extremely professional and efficient as... [More]
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Posted by carry conly on 9/17/2007 1:31:00 PM |
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| Subject: | THE BEST, no questions asked! |
| Review: | It all started with the wonderful voices of Rev and Michelle from customer service. They were so eager to help me and find out what's best for me. Infinity was able to pick my stuff up with only 2 days notice. Not only that was a great shock for ... [More]
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Posted by Alon Sapir on 9/12/2007 5:20:00 PM |
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| Subject: | A Horrible Experience |
| Review: | I was incredibly disappointed and frustrated by these movers. They are unprofessional, rude, and they have many hidden charges that they don't directly tell you about.
First of all, their estimation process is very sketchy. I initially... [More]
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Posted by Alex on 9/3/2007 8:38:00 PM |
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| Subject: | Exactly what i was looking for. A good value for the money spent |
| Review: | Just wanted to take the time and write we were very pleased with the way Manny and Willie handled everything when they picked up the furniture in Lexington.
The reason i took the time to go on line and publish my thoughts is in order to make sur... [More]
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Posted by Michael cmc on 9/3/2007 6:14:00 PM |
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| Subject: | Very Outstanding |
| Review: | Jose & Pasqual were both very outstanding. Even though I needed a double drop off move, they where very helpful in separating the stuff out for me. They were above and beyond what could be considered a reasonable moving experience. They represen... [More]
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Posted by Joseline Gordon on 8/28/2007 11:38:00 AM |
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| Subject: | infinity is ok for a great price - just what i expected |
| Review: | simple move in Manhattan at a great price. Joe was knowledgeable on the phone set things up took care of insurance paper work. got me where i needed to go.
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Posted by greg on 8/27/2007 5:58:00 PM |
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| Subject: | High Quality Service |
| Review: | I wanted to be in touch and thank you and Infinity moving so much for
the high quality service of your crew on Sunday. They arrived in a
timely manner, worked well, were nice and polite, and generally made our
experience positive. I wa... [More]
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Posted by David Abusch-Magder on 8/17/2007 6:42:00 PM |
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| Subject: | Don't use Infinity Moving & Storage Inc |
| Review: | I strongly do not recommend using this company. I had to fight to get my stuff delivered on time. When it arrived the boxes were half crushed, furniture and TV damaged, and silk duvet (costs about $1500.00) was missing. My calls to the manager/owner ... [More]
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Posted by Nicole on 8/13/2007 6:44:00 PM |
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| Subject: | Easier Than I Could Have Dreamed |
| Review: | With my sincerest thanks for all of your tremendous hard work and tireless efforts in moving me to my new home. And in such heat! - Unbelievable!
You made what could have been a difficult day for me go as easy as I could only dream. Many tha... [More]
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Posted by Elizabeth Allen on 8/9/2007 3:23:00 PM |
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| Subject: | Courteous, Professional, and Quick |
| Review: | I want to thank you both for your hard work. As I told Guy yesterday on the phone, the pick up went very well. Your movers were courteous, professional, and quick. I have many classmates who will be moving into New York this summer and I will defi... [More]
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Posted by Hailey Wu on 7/24/2007 4:44:00 PM |
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| Subject: | Move |
| Review: | Infinity's crews were excellent! Though they arrived later than originally scheduled, it did not adversely affect my schedules and plans. The loading crew was quick, efficient, personable and took great care in packing and loading my goods. T... [More]
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Posted by Arthur on 7/19/2007 9:45:00 AM |
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| Subject: | Kind and Courteous |
| Review: | I am writing this letter to let you know how pleased I am with Infinity Moving and Storage. This is the first time I used your company, and I would not hesitate to use Infinity again in the future. You were very friendly on the phone, full of helpful... [More]
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Posted by Susan Albert on 7/13/2007 2:25:00 PM |
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| Subject: | Showed That They Cared |
| Review: | I am writing this email to say that my pickup with Infinity Moving at 1271 State Rd, Webster, NY on 2/25/06 arranged with Hercules Vanlines was above my expectations. I had many items that I was very worried about shipping across the country, includi... [More]
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Posted by Philip Van Dorpe on 7/12/2007 2:49:00 PM |
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| Subject: | Very unprofessional! Stay away! |
| Review: | Watch out for this company; they're unprepared and unprofessional. They quoted us for 4500$ but we had to pay more because they had miscalculated or underestimated the size of our move. That's what you get for dealing with peddlers and unexpe... [More]
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Posted by Ann Pons on 7/11/2007 12:23:00 PM |
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| Subject: | Much better than most movers |
| Review: | We had a very small amount of items to move from VA to UT - items that didn't make it onto the truck we hauled ourselves. However, they treated the small amount of items like any other move. The prices were middle of the road based on the numerou... [More]
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Posted by Kristene on 7/6/2007 10:55:00 PM |
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| Subject: | Fine service |
| Review: | I would like to take this time to thank every one at infinity moving for the fine service they gave me. From the reps in the office to the moving crew themselves. The reps in the office were very helpful in arranging the drop off times to suit my ver... [More]
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Posted by phil D'Amico on 6/25/2007 5:43:00 PM |
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| Subject: | DO NOT USE THIS COMPANY |
| Review: | I set up the move one month in advance. On the day of the move the truck broke down, then they told me the truck would come the next day. The next day the driver told me he had an extremely big job, and that he was not going to be able to make it, ... [More]
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Posted by Tania on 6/17/2007 12:57:00 PM |
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| Subject: | Happy returned customer |
| Review: | I have moved with Infinity Moving twice in the last 3 years. Once from VA to WV and second time from WV to IL.
I recommended them to my sister and my friend. All of us were extremely happy with the service. The movers arrive on time, they we... [More]
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Posted by Tim T. on 6/16/2007 9:38:00 AM |
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| Subject: | BEST MOVERS! |
| Review: | I have used Infinity several times over the last 5 years. They have moved me within New York City, along the East Coast, and most recently internationally. Their service has been excellent. The staff is helpful, reassuring and attentive. The pric... [More]
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Posted by ys on 6/12/2007 1:14:00 PM |
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| Subject: | Professional and excellent service |
| Review: | I am writing this review to say that my pickup with Infinity Moving at 1241 Westmoreland Ave, Syracuse NY going to Venezuela on 1/15/07 arranged with Infinity Moving was above my expectations. I had many items that I was very worried about shipping a... [More]
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Posted by Maria Vazquez on 6/9/2007 12:02:00 PM |
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| Subject: | Infinity is the worst moving company !! |
| Review: | This is the worst possible moving company..Please go through all the reviews Infinity has received before choosing them.
They are dishonest, completely non-professional and wont care about your stuff once they get the advance payment. The... [More]
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Posted by Sherin on 6/6/2007 11:26:00 PM |
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| Subject: | Move |
| Review: | I was skeptical but had a positive experience. The dispatchers were nice and accomodating. It got late on the day of pickup and I indicated that we would need to wait til early next am. Right on time as promised.The delivery was to the minute, organ... [More]
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Posted by S Donahue on 6/6/2007 12:11:00 PM |
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| Subject: | Absolutely Horrible |
| Review: | Please, whatever you do don't use Infinity Movers. Their customer service (for lack of a better word) is worse than a McDonalds run by 9th graders. I was quoted 1100 after I told the person "everything" I had to move. When the driver ar... [More]
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Posted by Shane on 6/2/2007 4:07:00 PM |
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| Subject: | Infinity |
| Review: | Infinity not only changed the payment terms the day before the delivery, but they also raised the price after they loaded our belongings on the truck. Then their delivery men all but demanded a tip. Finally, they refused to pay for a peice of furni... [More]
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Posted by bb on 4/11/2007 9:19:00 AM |
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| Subject: | Good value for long distance move |
| Review: | This company provided an initial quote of less than half of what others quoted for a move from NYC to upstate New York. In the end there were a few additional costs and surcharges, but the price still came in significantly less then any others. The ... [More]
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Posted by Mr. Williams on 3/3/2007 11:01:00 AM |
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| Subject: | Horrid Experience |
| Review: | Infinity understimated our estimate by A LOT to get the business. Then they kept trying to switch the pick up time and make it earlier, even though I had told them it it was not possible. Then, they charged my credit card twice in a row for $1678 w... [More]
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Posted by stef on 2/14/2007 3:38:00 PM |
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