Superb moving experience from start to finish
Sarah Carvalho
Submitted this review about
Straight Forward Moving
Review made Live: 7/29/2014 10:49:00 AM
This was my first experience using a moving company. Straight Forward Moving's level of professionalism, customer service and adeptness at moving my furniture with care blew me away! They were the first company to reach out to me to provide me with a quote. They were also the only mover that had a guaranteed 2 day delivery time frame. Most van lines I spoke to had 1-2 week time frames. But for just a little bit extra on my quote I was able to guarantee my delivery.
On moving day, a crew of 3 competent guys arrived at my townhome in Millburn, NJ. I was amazed at the level of efficiency of this crew. Every single piece of furniture was carried diligently and they even took time to cover my floors. They stacked the truck with care. After about an hour of watching their each and every move I decided to kick back a little...I felt I was in good hands.
They arrived within a 5 day time frame they estimated and, besides one little ding to an end table, everything made it intact. They placed everything exactly where I wanted and re-assembled all of my furniture.
The icing on the cake was that they followed up with me a day before to confirm my move, on the day of loading to make sure everything was going well and to inform me when delivery was to be expected. Superb moving experience from start to finish.
