Horrible service and people
Submitted this review about Capital Moving Group
Review made Live: 12/10/2007 7:27:00 PM
I had to hassle the company to actually come and pick up my furniture before I left the state. Once they arrived, they tried to haggle and charge me more than what was quoted. I was told that my furniture would arrive at most a week from when they picked it up from Georgia but somehow my stuff was in Miami, FL one month after they had picked it up. ALL my furniture was damaged. They forgot two pieces of my couch, said they had found it and it is in a store an hour away from where I live, but they still have yet to deliver the pieces (It has been 3 months) and they refused to let me go pick it up myself. They also LOST my box of clothes - a large wardrobe box. They refused to look for the box in their warehouses, dismissed me and told me to just file a claim. I said I would come and look for the box myself but they still refused. This box contained ALL my clothes. I would never recommend this company to ANYONE. The drivers were rude. The "customer service" representatives strung me along for weeks - they told me to call them every two days to see what the status was with my belongings and this lasted for a MONTH. Also, this company has changed its name multiple times bc of bad reviews - DO NOT USE.