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Avoid Jordan River Moving and Storage

Submitted this review about Jordan River Moving and Storage
Review made Live: 3/10/2008 7:27:00 PM
AVOID THIS COMPANY!!!! We moved long distance using this company and it was the worst service we have ever received. We had red flags from day one. First, their office location was a joke, not professional at all. The employees picking up our property did not speak English, they could not explain the paperwork, and they did an inadequate job at properly listing all of our property so later on when we tried to claim for the lost property, no refund could be returned to us. They lost things, damaged ALL of our major/bigger furniture, furniture was not reassembled properly, they lost screws and lied to us about damages they tried to conceal. It was so bad, that their own employee’s said to us to inspect everything thoroughly because “this company was not to be trusted.” Unfortunately, the only way for us to get our furniture when delivering it to our new location, was to pay them up for everything before we could inspect for damages, otherwise we would have kept the money for their crappy services. Their claim process was another joke; they through a third party Arbitration Company that treated us like scum from day one. This process was the most excruciating, tiring, and waste of time we have ever been through; we had to fight tooth and nail to get any money back for their lack of professionalism. It took about 8 months to finish this process and I am advising you to keep away from having to go through this. AVOID THIS COMPANY!!!!