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Unprofessional, uncaring.

Submitted this review about North Van Lines
Review made Live: 7/19/2017 3:11:41 PM
Driver intimidated and demanded $200 cash before agreeing to move items. I spoke with company's COO "Mimi" until she hung up on me. With regard to the extra payment, she pointed to fine print without regard to the fact that it had nothing to do with our situation. When I tried to discuss the MULTIPLE DAMAGED ITEMS, her response was that cardboard boxes can get easily crushed during a move, what did I expect? I expected courtesy, my items to be delivered safely, and not to be extorted extra money, an experience I have had with other movers.