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Submitted this review about Roadways-Van-Lines
Review made Live: 8/14/2012 11:23:00 AM
I didn't do my homework and got bids on the internet. RVL quoted me a cubic ft price and I called back to cancel after getting warnings on this method but they talked me into it. I gave detailed measurements on 20 items. After loading into an empty truck, said CF was 40% greater. I measured and negotiated 20%. Delivery was 30 days after pickup (hence the 30 days "free storage"?). COuld never get a straight answer on est. delivery date. Delivery truck was contract, was told it would be a co. truck/trailer. Trailer had no ramp. Boxes crushed (thank God we double boxed china), furniture damaged. Driver said it was his first job. And last. RVL did reduce final price due to delay. Take aways: Get referrals. Use total weight for bids. ALWAYS double box valuables.