After acquiring a moving quote, similar to everyone else commenting, I did not realize that my items would be contacted to another moving company. The price giving during pick up was well above what was quoted during a phone conversion (I later found that this was due to the extra packing and wrapping material used by their company regardless of if your items are already wrapped). When my items were delivered, the driver told my wife that she HAD to tip them. Luckily she called me before doing so. The driver did not allow my wife the time to inspect our items before leaving as discussed in a saved email with Sarah. I have a $3000 German shrunk with the whole top half damaged and glass shelves missing. We were also told that the price of our items were based on cubic footage but the claims department says weight.
