Great service. They were late, but that is the only complaint I have. I live way out in the boon docks in New Hampshire so I really can't complain. I ordered the white glove service because I didn't know how to package or wrap 6 individual Windsor back dining room chairs. The 2 workers went right to work wrapping and boxing the chairs 2 to a box. They were out of here in no time. Two weeks later they were delivered and unwrapped and placed in my daughters house in Papillion, NE. NO muss, no fuss.