Whole team was on time and Came prepared to host bed off the 2nd floor balcony - I know I could have never done this myself. Took very good care of not only the furniture but made sure that the floors were not scratched or walls not hit. Also have contemporary furniture and they unscrewed all of the legs to make sure there were no issues. Also ended up having to move furniture around once we arrived at the new place. The guys were very concerned they arranged everything just the way we needed it. Will be using them again very soon!