moved three items to my new home
Submitted this review about 2 men and a truck
Review made Live: 2/11/2016 4:31:00 PM
This was the worst move that I have ever experienced. Two of the three guys that showed up were very ill. They were coughing so hard that they were dropping my items. Even though they had blankets on their truck they did not wrap my stair rail or the treadmill that they were taking upstairs. They banged my treadmill against my stair rail chipping the wood, hit the walls causing scuffs/dents, and dropped the treadmill several times causing my steps to be damaged. This is my brand new house that they caused damage to. I had paid for two hours, and they rushed the job. They were not careful which led to the damage. I sent pictures of the damage to the franchise owner Stephen Milne. He said that he was only responsible for giving me $50 for the damage. I pointed out the damage to his men, and one of them said hurry up and sign the paperwork so that we can get out of here. It was the worst move that I have ever experienced. Then when I tried to call Mr. Milne on several occasions he did not answer the phone, and never called me back. He finally called me back when I contacted the corporate level. I would never recommend this company to my friends. He did not even care that I have evidence of what happened that day. If I treated customers the way that I was treated I would be out of business.