Submitted this review about 4WeHelp
Review made Live: 6/27/2012 12:45:00 PM
Severely disappointed in my experience with 4WeHelp. I had been comparing rates/services from the standard movers in the Cincinnati area, including the bigger names - 2 Men and a Truck, All My Sons, EkoMovers, etc. The reviews, albeit limited in nature, on Yelp prompted me to contact 4WeHelp as well.
From there on, it was a disaster. I filled out their online form in great detail, explaining the distance between locations (less than 2 miles), the pieces of furniture that would be moved, the parking proximity to entrances, and the stair/elevator details. In response, I received a generic email alerting me of the factors that affect a move. Their listed factors were the same ones I had answered in my original inquiry.
When I responded with surprise, asking if anyone had read my email prior to responding, I received an immediate response telling me to look for a different moving company. Now, this strikes me as an enormous red flag. Why would a company that pretends to operate in such a transparent manner turtle up so suddenly when questioned? Shouldn't their transparent nature translate to their communication style? With 4WeHelp, that is certainly not the case.
I cannot, in good faith, recommend a company to others when said company could not even 'recommend' themselves to me. There are numerous options for moves in Cincinnati. I'd highly recommend looking elsewhere rather than be held hostage by a company that expects you to to grovel for their help. Hate to break this to you Jake/Jon, but it's your job to earn our business not the other way around!