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A+ Dollar Movers, LLC are bad business

Submitted this review about A+ DOLLAR MOVERS, LLC
Review made Live: 10/31/2013 7:46:00 PM
I went with the mistake of getting an estimate of online. On their website, you submit an inventory of your furniture, number of boxes, and other pertinent information about your househould. On my form, I also asked requested some help boxing leftovers. They sent me an estimate of $325, which is based on number of items and not hourly. Just to give you an idea of what I own...A year before, I had moved from Europe to the US at the company's expense. They filled four moving crates (approx. 5 x 8 x 8 feet). So, a year later I'm moving again, but this time from the city to the suburbs, about 20 miles one way. First, A+ Dollars Movers, LLC were 30 minutes late on move day. The owner/supervisor arrived and one of the lead movers walked through the house with me to finalize and correct the estimate. They added $647 additional charges on top of the $325. They itemized everything and charged for things that could have been boxed up (by the way, they never brought extra boxes) such as a small fan, an IKEA lamp that could have been broken down. My skis, they charged $6. Every small box got a fixed charge, no matter how small or large. If I had known that they charged the same for a small box versus a large box, I would have just bought huge boxes and stuffed everything I could and forget the consequences of how heavy it was. On their original inventory, they charged for a "1-5 Dwr. File" under "Office Furniture", yet under additional charges, they charged another $12 for "File Cabinet". I only had one filing cabinet in the office and it seems they slyly doubled charged me under two similar descriptions. I didn't even catch this until after they left. It was moving day, so I could either pay the additional charge they bombarded me at the last minute, or send them away and struggle to find another mover over the next few days of which I would end up paying more rent for two places. So, my $325 estimate ended up as $972, and they wanted payment up front before they even started! Despite the fact over the phone, weeks before the move date, they assured me that payment was after everything was moved. The owner/manager left to take care of other move estimates and left 5 movers. The walk-around and payment took another 20-30 minutes, and the actual move didn't start until around 10 AM. Everything was out of the house. On another hand, fragile items like my antique bird cage, of which they charged me, one of the movers said that it might break, so I ended up putting it and several other things in my car anyway. What a rip-off. To top it off, despite the fact that I had labels on the boxes, they still put boxes in the wrong room (e.g., labeled "kitchen" into the bedroom). They finished by 1 PM. It would have been cheaper to pay movers by the hour. I will say that the movers workabees themselves were very nice and courtesous. However, the owner/manager is a crook.