This moving company is absolutely horrible. I was shocked to see the good reviews for this company, but then realized all the positive reviews for ABM were formatted the same way and sounded very similar to one another - so the only explanation I have for them getting a single positive review is that someone from their company goes online and writes the faulty reviews for them. Everything about this company is shady...
First, the 3 movers showed up 45 minutes late to move my apartment. When the 3 men finally showed up, it was clear to me and others at my apartment that all 3 movers were on drugs. The foreman was shaking so much, he could not sign his portion of the contract. None of them looked like they would be able to lift a box, let alone any furniture.
The foreman tried to cap my move at $2,000 after being quoted $250 originally. He explained it would cost an additional $50 / per TV and $160 for a mirror in order to move them since they were "high value items". He explained he would very likely find other "high value items" as the move progressed and this would bump the cost up. He also said that it would take them 6 to 8 hours to move my 1 bedroom apartment. (Later that day, with other movers, we moved the apartment in less than 3 hours without a scratch on any "high value items").
When I refused to sign a page of the contract about the additional costs above my $250 original contract, the foreman got his "boss" on the phone - someone who clearly did not work for the moving company. Right then, I canceled my move.
Today I received a phone call from the office claiming that I would still be charged for the move, since they had my card as a deposit. When I explained to the rude woman - Linda - on the phone that I was not going to pay for this move that never happened and could I please speak to a supervisor, she said "No. You cannot speak to a supervisor" and hung up on me. When I called back, she said no again and hung up on me again. Now, every time I try to call this company to speak to someone about the cancellation, they re-route me to Linda, who hangs up on me.
As a result, I'll have to wait for the charge to go through on my card and then dispute the charge with my bank.
I STRONGLY ADVISE THAT YOU AVOID THIS MOVING COMPANY AT ALL COSTS.
