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Submitted this review about Air Ride Inc.
Review made Live: 10/22/2007 6:22:00 PM
We did a pretty exhaustive review of possible cross-country movers, and thought Air Ride seemed great - good recommendations, knowledgeable, etc. We had a complicated move where we needed a 3-bedroom California apartment packed, picked up, stored for two months, and then delivered to our New York Address. They took a full day to pack and dropped and broke a picture frame, but otherwise all went well. The problem was when October 1st came around. They said they'd deliver it that week and that "Ike" had our stuff and was crossing Chicago. I called a few days later to find out the status and was told that "Earl" was packing his truck with our stuff, and will be leaving the following day - no apologies. I then received 5 different delivery dates which was extremely difficult for us to manage, and ultimately received our things on the 17th - 17 days after-the-fact. There was no recourse we could take since they did not say they will get it there by exactly the 1st. Their delivery was sloppy, and a number of things were damaged (approximately $3,000 worth of merchandise). These people definitely use the bait and switch so please stay away.