Worst business experience ever!
WA to NV
Submitted this review about Allegiant Van Lines
Review made Live: 5/21/2014 1:44:00 PM
Allegiant van lines should be shut down and its owners jailed. I selected this company based on positive reviews posted on this website (back in October of 2012--our move was shortly thereafter) which reviews I now believe we're phony and planted by the company. The fact this is illegal would be of no concern to Allegiant Van Lines.
The price they quoted was about half of the actual bill. They arrived late for pickup, damaged the house the goods were moved from ( and never repaired or compensated me for repair), they stole at least $600 worth of tools. They damaged and/or broke numerous items. I could go on indefinitely.
The moving contract indicated claims could only be handled through a national moving mediation service. I filed my claims with the service and was informed that Allegiant had terminated its relationship with the mediation company. I was not surprised.
Allegiant used common illegal moving trick: holding goods hostage, never providing an inventory of goods despite repeated requests, bait and switch pricing for both moving the goods and storage (I needed to find a new home which required a couple of months). Even threatening to dump my goods on a street corner.
In retrospect, I would have done much better shipping my few irreplaceable items with a custom hired crew and rented truck and given the rest to Goodwill. I would have saved about $10,000 and gotten a charitable donation deduction. Instead, I was ripped off.