Biggest scam!! Never use them again!!!
Submitted this review about Allstar a.k.a. Allways
Review made Live: 9/1/2009 1:47:00 AM
I was quoted $330 over the phone for my moving, I asked the girl on the phone several times if that was the total cost and if there were any additional fees and she said no. Come moving day, the total cost ended up being $750. The movers asked me to pay all in cash even before they unloaded my stuff, when I said no, the movers were just standing and stopped doing anything. I tried to call the company and the phone was transferred to their manager, but he just said I should discuss with the movers, so what can I do? I finally agree to pay them (before they unloaded). Then they showed me the bill, which is twice I was told on the phone, I was charged $55 (1 hour's time) for them to come to work, $120 for wrap, $40 because I had stairs, 19% of the total bill for gas (which was $144, when the distance from my old address to new address is only 5 miles). None of these extra charges were disclosed when I booked the movers. The service was extremely bad, I booked three movers, but often only 1 or 2 were actually working, they talked with each other and on the cell phone all the time ( I was charged for those time too!!). In addition, some of my stuffs were damaged!!! I have moved several time in the past, this is for sure the worst worst, never use it again!
Warning to all!!!!!!!!!