Avoid these theives at all costs
Submitted this review about American Eagle Moving
Review made Live: 4/17/2007 9:43:00 PM
This was the absolute worst experience we could possibly have had for a local move. Avoid these people at all costs. They showed up late and took their sweet time to move our already packed up apartment. With three movers and both buildings having elevators, it took them 7 hours to move a 800 sq ft apartment less than 1 mile. The real issue is that they ended up damaging the apartment we were moving from, putting a big hole in the wall and scraping the entry way. Upon arriving at our new apartment, we found a huge tear out of our mattress due to the fact that it had been improperly wrapped and a damaged arm to our sleeper sofa. Finally, they ended up dragging metal on our nice wood floors, putting a deep gouge in it. No one seemed to care. And, they assured us that all we had to do was send pictures to the headquarters for reimbursement since we had the move insured. Well, after 3 weeks, 10 calls and 4 e-mails, they have refused to respond to me. Not a call back, not an e-mail. They are hoping I will just go away. So, I'm posting to this site, better business bureau, etc. to hopefully warn anyone else in the Southern California area to STAY AWAY!!! They are unresponsive thieves and you would do well to give your business to anyone else.