Although they were aday late for pick-up as we were scheduled for a May 7th or 8th pick-up and the driver called on the 6th to say he may be a day late, once he arrived everything was wonderful. Subsequently they credited me $100.00 for the inconvenience which I thought was very nice and professional. Alex and Steven were great workers and fast and the delivery end was just as good as the pick-up end. Highly recommended company.