we had absolutely no complaints with this company or the movers that came in to do our move. the moving crew was polite and professional and even asked us if we wanted to follow them to the truck weighing station for our weight. our weight was 340 pounds less than our estimate and they deducted $68.00 off of our bill and just were really nice and pleasant to deal with. my next door neighbor is moving from iowa to florida in april and already scheduled with them for her move because of my experience. good company.