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Changed dates of Contract

Submitted this review about ASAP Relocations
Review made Live: 12/31/2010 4:56:00 PM
On December 19th, 2010 I contracted with ASAP Relocations to move one bedroom and misc items into storage (we are moving and these are the only items we will have left). The move date was for Monday, Jan. 3rd 2011. I dealt with Patty, who was very friendly and easy to deal with. She informed me that we would be receiving a call from the dispatchers the day before the move to let us know exactly when the truck would be arriving. Today, Friday, December 31st, New Years Eve, 2010, at 10 am, I got a call from those dispatchers. They told me that they have a truck in the area now, and they are prepared to do our move. Now. On New Year's Eve. With no warning. And if we can't do it now, they can't do it at all, because they won't have a truck in the area on Monday, the day that they were contracted to be here. Tough luck Eve. Too bad that your husband works New Year's Eve. Too bad that you had a moving sale scheduled for Sunday. Too bad that the hotels are full and you wouldn't have a bed to sleep on at your house. Good luck finding another mover on New Year's Eve at this late date. DO NOT USE THIS COMPANY. THEY DO NOT ADHERE TO THE TERMS OF THEIR CONTRACT. THEY WILL CHANGE THE DATES OF THE CONTRACT ON YOU WITH NO WARNING!