fraud they sell to other companies
Submitted this review about Bud Van Lines
Review made Live: 9/15/2012 9:25:00 PM
this is a horror story.I contacted budget van lines for move got address from online.Contacted sale person Olivia Jones and told her about the move and gave her all the description of the items.She was reasonable and gave me a good rate and i approved.She told me the total dollar amount and said that will be all and there will be no additional charge except for storage.She did not tell me that they are only brokers and sell your move to some shady company.Day after i got a call from some moving company from Miami FL and truck came and he looked around and said that it will cost you more he had no logo on the truck and on papers he had three different names,and he said the company is working with three diff names.So he gave me a flat rate which was in far excess of original quote ,i agreed as i wanted to get on with move and he started loading the truck.After a while he told me that he missed two kids rooms and it will cost you more.At this point i was getting frustrated and called the company in Miami and they were very rude and told me to pay the extra money.I called budget customer service and the guy was rude and told me to pay whatever they said.I tried to contact my initial contact person Olivia Jones but she did not respond.I told my wife to check the credentials of the moving company and she read about other horror stories.At this point i told the guy to cancel the move.He called the company and told me to pay extra $1000 to unload few boxes,called budget again no help,called the movers and they were rude again and told me to pay the $1000 or they will not unload the goods.I was in process of calling Police and also My Attorney that the driver came and said OK we will not charge you to unload,and i agreed.Good riddance never do business with Budget van lines they are Fraud and rude. I still don't know what else is going to happen,if i will get my initial payment of $1225 back or not.