Budget Van Lines was with us all the way!
Submitted this review about Budget Van Lines
Review made Live: 11/2/2016 1:51:31 AM
We obtained Budget Van Lines to broker a move from PA to CO. There were issues with the moving company (which Budget has now terminated their contract with that leased company due to the significant issues). During the entire process of the move, Donald Battles- Manager of Customer Service in the CA office of Budget Van Lines- was ABSOLUTELY AMAZING! He stayed late, came in early, communicated through both emails and phone, and ALWAYS kept his promise as to when he would have an answer. While the move itself was stressful due to the other company's lack of customer service, Donald Battles and Budget Van Lines did everything they could to resolve the issue and obtain compensation. This is SO appreciated!