This company has addressed all of my concerns and I promised that we would write a good note for them. Our shipment was moving from Halifax to GTA (Thornhill) area and although I did confirm that I wanted delivery as soon as the truck arrives and they did make arrangements – when the truck arrived I had to cancel the delivery due to a cockroach manifestation.
The delivery was cancelled and they took the shipment back to storage. There was a re-delivery charge that had to be applied and I completely understand that. But when I reached out to the manager Eva she was very understanding and sympathetic to the situation and actually offered me some free storage due to the off season. Many thanks to Eva.
Great service and customer service! Wouldn’t hesitate to use them again.
