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Submitted this review about Chandler Handlers
Review made Live: 9/3/2011 11:31:00 PM
DO NOT USE THIS COMPANY. My worst moving nightmare came true when I used Chandler Handlers on Aug 28, 2011. Upon booking with the owner, Vickie, I agreed to $65 per hour, two men and a 24 ft. truck. They showed up an hour late with a semi-truck (to move 1,600 sq. ft. of contents one mile)!!! The unskilled driver, Bo, couldn’t maneuver the truck down my street so he parked at the end of the block. When I called Vickie to express my concern on the distance (time equals money) she informed me that their other truck had broken down and this was the only option. She then told me that since the semi needed a special driver (laughable since Bo was more concerned with his chain smoking habit then trying to get the truck closer to my house) and the cost would be $80 per hour instead of the agreed upon $65. After a discussion with Vickie she came down in price and I agreed to proceed given I had no other choice—we had to move that day. When I went outside to speak with Bo he was packing up his truck. He said he had wasted his time and didn’t want to bother with me anymore. He actually walked out of the job!!! This left my husband and me to rent a U- Haul and make the move ourselves. I never received a follow-up call or apology from Vickie. They were unprofessional and their word means nothing.