Misleading Quote. Overcharge
Submitted this review about Continental Express
Review made Live: 7/30/2009 7:43:00 PM
I was quote 3 hours of moving times with 2 movers and a truck at $85/hr. I was also told in the quote that packing materials such as blankets will be provided free of charge to protect the equipment.
On the day of the move, they showed up with 3 movers and insist that I will need 3 movers to move the fridge. So now they are asking $115/hr. Then they started using cardboard boxes and was charged at the very end $31 per container fee for 10 containers at additional $310. So not only I was asked to pay for their move per hour rate, I had to pay outrage fees for containers and wrapping and unwrapping fees.
None of these fees were mentioned while they were giving me the quote. None of these were explained when they were asking me to initial a bunch of documents when they show up at my door.
As you can tell from other reviews, these guys are not honest and professional. Please AVOID this company!