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Crown Relocation is not a good moving company

Submitted this review about Crown Relocation
Review made Live: 12/15/2008 3:41:00 PM
Crown Relocation put numerous holes in my new couch and now refuses to do anything about it. Upon moving out of my studio apartment (which took about 3 hours), the movers could not get the couch out. They tried to shove it down the stairs for about an hour, in the process, putting about 6 holes in the couch. They eventually got the couch out by lowering it over my neighbor’s balcony. Since the move I’ve called the company at least 20 times. The first time I called, I was told that someone else would call me back to schedule a time to come assess the damage. Now when I call sometimes the secretary answers and says someone will call me back, sometimes she answers and tells me I have the wrong number and hangs up immediately, and sometimes she just doesn’t answer. It’s extremely frustrating. On top of all of this, they were completely unprofessional during the move and I couldn’t even understand a word the “foreman” was saying because he mumbled so much.