Crushed and Wet Boxes, Refused to put items together
Submitted this review about East Moving
Review made Live: 12/20/2011 8:19:00 PM
We have to move frequently with our job. Without a doubt the worst move ever. Our boxes arrived crushed and soaking wet. This was all done through a second unknown vendor, American Knights movers also a ripoff!
They were two days late picking up our items, we manage retirement communities and had to move another set of managers into our apt. Since they were late (by the way they only have one truck), we broke our furniture down and moved it to another apt. Because we did that, and saved them hours of time, they refused to put anything back together.
East Movers charged us a 5% surcharge because we prepaid with a corporate card, we have literally called 20 time and emailed as many - to get a receipt, guess what - they cannot be reached.
We had two friends with different area codes call asking for a moving quote, they immediatly received a call back, they asked for our calls to be returned. To date - no calls.
Their BBB certification has been revoked and they are not members of any arbitration alliances. Inspite of having you sign and agreement to go to arbitration.