I first contacted Excalibur Van Lines more than a week before my move date. I secured a time for the date which was between 12p.m. and 6p.m. I waited until 3p.m. and no one showed up or bothered to call and explain why they were late. I finally called the dispatch (TOM) who told me they had no one available, and that they would call me an hour before they were coming. I expressed my frustration of wasting my time (and day) and cancelled these boneheads from showing up at my home.
I called a competitor at 3:15p.m, and secured another mover for tomorrow morning at 8 for the same rate.
I would never use this backward thinking, waste your time company ever again. BEWARE!!!... Read more horror stories on the net from others who used them before you do!!! No apologies necessary.