View 56,857 Reviews on 1,946 Moving Companies
Recently Move? Add the 56,858 Review Now
Awful movers

Submitted this review about Genesis Moving & Storage
Review made Live: 11/15/2012 3:10:00 PM
This outfit was recommended to me by the manager of the U-Haul Storeage facility where I have an office suite, and 2 lockers at the time of the move. We agreed to a cost to move 2 households to a new house. The movers they sent never showed up, so the Owner himself arrived with a helper. As we prepared to leave for the first house, the driver was dropped off by his girlfriend, so the owner switched with him and off we went. The helper seemed sullen, and kept referring to me as "boss", which clued me into the fact he was likely a former prisoner. I was right, both the driver and helper were ex-cons. Now, I'm fine with giving people second chances, but this move was unreal. Not only did they not bring items specifically indicated, but damaged walls and furniture. There was at least one shift change, and the work didn't complete until 11 pm. After paying cash (like an idiot), and not getting a receipt (again, like an idiot, but I was really tired), they drove off. It took me several days to finish moving my household stuff from my former residence to the new one, which required me to rent trucks again, at an additional cost. I'll spare the gory details, but I would never recommend these movers to anyone.