LOST my 5 feet X 8 feet framed photo
Submitted this review about Go-Pro-Vanlines
Review made Live: 3/18/2015 1:00:00 PM
DON'T TRUST GO PRO! THEY ARE THE WORSE MOVERS EVER! They lost a 5 Feet by 8 Feet framed photo of mine!!!!! How could anybody lose something so LARGE?????? On top of that, they have never paid me a penny or even refunded the extra money they charged me to crate it!!!!
Now, they don't take my calls at all. The phone just hangs up on me when I call. In the past I have left message after message and they don't return my calls. I have sent numerous e-mails and they are never returned. Now they have blocked me from sending e-mails at all.
My 5 foot by 8 foot framed photo was taken from my home in June of 2014... and now March of 2015 they have made no attempt to find it or pay me for my loss.
On top of that I had antique furniture that arrived with broken legs, cracks and scratches. Many dishes that were broken. And they took apart my antique piano in such a rediculous way that I am having to hire an antique piano expert to put it back together again.
They also arrived for my delivery a week late - and with only one male mover and one female mover. They claimed they couldn't find anyone to help them unload their truck. My girlfriends had to come over and help unload the truck til almost midnight because otherwise they threatened to leave. It was insane!!!!
THEY DO NOT CARE. They do not even try to find what is lost OR STOLEN. They will not even face what they have done and have the decency to answer the phone or e-mail.
WHATEVER YOU DO.... FIND ANOTHER MOVER. IF THEY CAN 'LOSE' A 5 FT BY 8 FT FRAMED PHOTO, YOUR ENTIRE MOVE COULD JUST DISAPPEAR UNDER THEIR CARE!!!! YOU CANNOT TRUST GO PRO!!!!!!!