HORRIBLE COMPANY-BAIT AND SWITCH`
Submitted this review about Houston 1 Movers
Review made Live: 7/8/2011 5:32:00 PM
I booked them to move me in APRIL for a July 15 move. They had the best quote and I felt great with all their reviews. I was so happy that they would load and unload, assemble and disassemble furniture and the price they gave me was great.
Jump ahead to a week before my move (TODAY). They emailed me to let me know that they could still move me, but it would cost almost DOUBLE what the contract they sent me said it would cost. BAIT AND SWITCH. I will be suing them under the Deceptive Trade Practices Act for fraud and bait and switch tactics. They have ruined this entire move and now I am stuck scrambling to find anyone to get me out of a house I already sold and out to Texas. I have NEVER been so disappointed.
When I called to tell them they are contractually obligated to move me for the price they quoted in the contract and eat the difference, they informed me that "there was nothing they could do." Apparently they aren't able to pay that amount--they simply can't afford it, but they are happy to make ME pay that amount when I am so close to the summer move that I have no other option.
DO NOT TRUST THEM WITH YOUR MOVE. Even if they are good movers, they won't be in business to screw someone else over like this much longer.