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These are thieves

Submitted this review about imperial moving and Storage
Review made Live: 10/30/2010 4:42:00 PM
I used Imperial to move from NYC to LA. They quote me a price based on cubic feet and I informed them exactly what I was bringing with me. Once they arrived in LA, the driver refused to offload the truck until I paid him in cash and in full and almost double what quoted in NY. I now realize that this practice of low balling is common in the moving industry and illegal. Once I paid to get my stuff they couldn't justify the additional charges. I have been calling the company for 1 month now and no one in management has yet to return my call. These are thieves and they should be in jail.