patricia, i don't know where we went wrong with you, dear...
Gail Irwin
Submitted this review about
Low-Price-Mover-Llc
Review made Live: 6/3/2010 12:36:00 AM
fRANKLY, I AM VERY DISAPPPOINTED WITH YOU PATRICIA.... YOU ARE NOT A VERY HONEST PERSON.... WHEN WE CALLED YOU THE MORNING OF YOUR MOVE DAY, WHILE THE GUYS WERE OUTSIDE YOUR HOME, WE REALIZED THAT THE ONLY NUMBER YOU HAD PROVIDED US WAS YOUR WORK PHIONE NUMBER. YOU DID NOT GIVE US A NUMBER WE COULD REACH YOU ON IN THE MORNING OF THE DAY OF YOUR MOVE. I HAD PERSONALLY CALLED YOU SEVERAL TIMES THE DAY BEFORE YOUR MOVE, AND YOU WERE NOT AT YOUR DESK AT ALL. EVEN THOUGH WE DID NOT CONFIRM YOUR MOVE THE DAY BEFORE, I SENT A CREW OUT TO YOU ANYWAY. THEY DIDNT REACH YOU, SO THEY WENT TO DO ANOTHER MOVE THAT WAS HAPPENING THAT DAY. YOUR "ESTIMATE" FOR $210 DOLLARS WAS ACTUALLY $70.00 MULTIPLIED BY 3 HOURS (LEAVING US WITH $210 OF THE MINIMUM THAT WE REQUIRE. ON YOUR ORDER FOR SERVICE, IT SAID THAT YOU WOULD BE CHARGED FOR ACTUAL TIME WORKED, NOT THE 3 HOUR MINIMUM.... WHEN YOU FINALLY CALLED BACK IN THE MORNING OF YOUR MOVE, I HAD INFORMED YOU THAT THE GUYS DIDNT FIND YOU, EVEN AFTER WAITING FOR YOU FOR 1.5 HOURS IN THE MORNING, SO THEY WENT TO DO ANOTHER MOVE. YOU SAID THAT IT WAS OK THAT THEY COME LATER.... THEY CAME AS SOON AS THEY COULD, PARICIA... THEY WORKED HARD, AND YIU PAID FOR THE HOURS THEY WORKED..... YES, THEY DID RUN OUT OF WARDROBE BOXES, AND THEY DID CHARGE YOU FOR SOME BOXES THAT YOU USED, ANDER AFTER SPEAKING TO YOU I AGREED TO REIMBURSE THE MONEY TO YOU. WE HAD A LONG WEEKEND, AND I DIDNT GET AROUND TO MAILING OUT THE CHECK, THAT'S ALL... YOU HAD TOLD ME THAT THE LANDLORD GOT RID OF THE DESK, FREE OF CHARGE TO YOU, SO THERE IS NO MONEY TO BE REIMBURSED THERE.... ALSO, PLEASE KEEP IN MIND: WE ARE A MOVING COMPANY, NOT A TRASH SERVICE.... ALL IN ALL, I WAS ON THE SAME PAGE WITH YOU UNTIL THIS HATE LETTER YOU POSTED ON HERE.... GOOD LUCK IN YOUR ENDEAVORS, PATRICIA...
