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Holiday Moves

Submitted this review about Movers USA
Review made Live: 1/7/2013 5:02:00 PM
Move taken by Budget Van Lines (CA) 11/2/2011, picked up by Movers USA (MD) on 12/15/2011 and promised first available date delivery. Movers USA called and wanted to deliver on Christmas eve. Customer said no, first week in January 2012. Finally Movers USA delivered 01/07/2012. One item broken beyond repair. Noted on paperwork with driver. Contacted company, no response. 3500 pounds estimate, never verified weight. Picked up by Movers USA, never verified weight. Charged $1771.55 to pick up, and 394 deposit to deliver goods by Budget Van Lines. Movers USA charged $1506.72 to unload goods. Contract claim .60 per pound on any damages, yet would not respond. Just another brokered deal that double charges the consumer, with no recourse.
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Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
W955856
Quote or Order Cost:
1577

Condition of Items
  • Vehicle was damaged