I am happy. Actually I am more than just happy. This great company - NBR made my day. I used them for a long distance move. I moved from my one bed room apartment to another apartment. I had very little things to be moved but there were my delicate art works, antiques that I collected from various places and some very fragile crystal collection. So, I was worried about the safety of my goods. Fortunately nothing was damaged or broken or lost. It was a clinical finish by them.