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Severe negligence

Submitted this review about Platinum relocations
Review made Live: 3/23/2015 12:02:00 PM
I had my belongings crated (for safety and minimal handling) for moving and storage in Tampa while I was out of the country. That went fine. When I returned to Florida, I asked them to ship to new address. Instead of delivering the crates, as agreed, they dragged my stuff out of the crates and threw them (any old which-way) on a smaller truck to save themselves the cost of sending a bigger truck. Many articles badly damaged. Response to my complaints was rude, disinterested and appallingly unprofessional. I wouldn't have paid them but they wouldn't have given me my things otherwise. Move was two months ago. Supposed to hear from insurance within thirty days. No action yet. I'm insulted.