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Not Recommended

Submitted this review about Professional SelfMoving, INc
Review made Live: 8/28/2015 1:50:00 PM
I don't recommend using them to move your things. I had a bad experience with them. The truck driver who dropped off my trailer in New York wasn't pleasant. It looked like he just wanted to drop it off and leave. Didn't want to spend the time explaining to me what needs to be done in the trailer and my length of the trailer that I'm allowed to use. The driver also didn't warn me about potential damages that could be done to the items during transit. And not only that, the bed of the trailer was so dirty and wet. So with that in mind, I was charged $400 extra for going over the length limit when it was measured at the terminal. I wasn't happy about that but I had no choice since my stuff was already on the truck. The trailer arrived at my new place in Utah, I was appalled to find several of my things in serious damage. The last thing I packed into the trailer was the grill and it was held in place by two big pieces of the couch so it can't moving around that much in the trailer. The divider that was put up into place to divide my things from other things that will be put into the trailer was put behind the grill. As I took off the divider, the back end of the grill was smashed badly. Just like a crushed beer can. I was surprised on how badly it was damaged because grills are usually made from durable metal and don't smash up that easily. I believe that whatever was being put into the trailer along with my things have smashed up against that divider, damaging the grill. My dressers had a few scratches on it and some of the wood was chipped off. So I filed a damage claim to the company and sent them photos. I heard back from them a few days ago that they're not paying me for the damages. Their excuse was that I didn't pack the grill good enough or protect it by covering it with a blanket. I wasn't very happy. I had about $600 worth of damages done to my things and the grill is a total loss. The grill cost me $400 brand new and it wasn't even one year old. This company has no care for their customers. They just want their money and be on their way. So if you are moving out of state and you value your items, please look for a different company that will show care.