Don't do business with them!
Nikki Raff
Submitted this review about
Public Moving and Storage
Review made Live: 3/15/2017 6:54:22 PM
Don't let them fool you. I contracted for service and estimated the volume. Once I realized the original estimate was going to be too low, I called to revise it. They charged a $350 revision fee. Once the truck arrived to pick up the items, the foreman on the crew informed me the volume was over 40% more than the revision. That is impossible because during the process of revising each item with dimensions was provided so there is no way the estimate could be off by that much. On top of all of that, they provide the moving blankets, but what they don't tell you is they don't provide the means to secure them, so another hit of $200 for tape. Calls to customer service were not helpful at all, and eventually I was called a liar. Fortunately I was able to move myself for less than 1/2 of what they were going to charge. They prey on people that don't have a choice and are basically forced to complete the move with all the increases in the first estimate. Awful experience, so save your time, money, and sanity and find someone else.
