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Do NOT use Rapid Van Lines

Submitted this review about Rapid Van Lines
Review made Live: 7/20/2021 3:53:01 PM
This company deserves ZERO stars: We are 48 business days since pickup and still have not received all of our items. Rapid Van Lines does not represent anything you find on their web site or on any good reviews you find. Even drivers say they are horrible. All they tell you is, "Have you read your contract" or "We are working on it" Once you have signed the contract, Rapid Van Lines does not communicate at all unless you initiate it. We have been working with four different people, Gary W. supposedly the owner, Trisha (sales rep), Tiffany (claims) and Jim Kirrin (Jim should be fired for how he treats customers. The first delivery only had 44 items of 148 and they were strewn all over the back of the truck with multiple items damaged. The second delivery still had 27 item missing and again had damaged items. We still have not received the 27 items and all they can say is We are working on it. Horrible business to work with, unprofessional and rude. DO NOT use Rapid Van Lines