Don't EVER use STI Movers!
John
Submitted this review about
Sasha
Review made Live: 1/7/2012 8:57:00 AM
Never use STI Movers (also known as Sasha Movers)! Like the other reviewers, they pulled a bait and switch on us. After they loaded everything in the truck, they told us things were "heavier than expected" and the original $1,500 estimate ballooned into $3,000! At that point, we had no choice. They also made us sign off. They gave us a 1-7 day window for delivery, during which we heard absolutely nothing from them. Our frantic staff member spent literally dozens of hours trying to find out what was going on. We were finally told that we had to accept delivery the day after Christmas (10 days later) or the truck would return to Chicago. Since the original trip was from Ohio to Virginia, they were threatening to move backwards! The worst part was that at no point did they take any responsibility for anything they did. They blamed the staff member and then said we should have read the contract better. Yes, that's probably true, but you expect a reputable company to stand by what they do. THIS IS NOT A REPUTABLE COMPANY!
