Would recommend to my own family
Jimmy Clayton
Submitted this review about
StarCity Moving
Review made Live: 9/27/2012 12:41:00 AM
I would recommend NorthStar to my own parents. That's how great they were with a $4,500 two bedroom apartment move down to Florida. Our stuff traveled more than 1200 miles and not one item was broken, severely damaged, or lost. Amazing!
My Starcity experience first began with a phone call with Brian. I had some basic questions and he was friendly and helpful. A few days later, Yossi. came to our apartment with his laptop handy and made a quick assessment/inventory list of our belongings. He was calm, friendly, helpful and not pushy at all. Yossi seemed like a nice knowledgeable guy. We had other companies also come out to do an in-house estimate, which I highly recommend. The guy from a company that contracts with Moishes was a bit annoying and pushy, so we are glad we went with Starcity instead. Yossi immediately emailed us a flat rate/not-to-exceed estimate which we accepted and signed a few days later.
We painstakingly packed and labeled our items (everything except furniture) ourselves. I had my own secret labeling system. Starcity sent three, young, nice, respectful, and thin men to us for the pick up. The guys were surprisingly strong and were extremely careful about disassembling our furniture. They took our heavy boxes and furniture down our treacherous stairs to their truck without incident. One kindly asked us if he could play music from his phone, which we all appreciated. It helped break the silence. We had cold bottled water, juices, and some energy/cereal bars for them.
Delivery was fine. It was three young (Latin?) guys who worked fast. I feel like the delivery guys had an easier time because they don't have to be as careful putting together the furniture as the guys who take it apart. The guys who take it apart upon pick up have to spend a lot of time wrapping the furniture pieces and not lose little screws and bolts.
All in all stellar experience with these guys. Would not hesitate to recommend to my own family.
