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lost artwork $6000 now 15$ claim adjusted

Submitted this review about Stevens Van Lines
Review made Live: 7/15/2015 7:58:00 PM
- June 15, 2015 - AA American picked up items from 1br/1ba apt in Manhattan. The driver did not provide any informed consenting for the papers we signed and scurried us through the forms to leave - June 26, 2015 - my belongings arrive in SF with one item (#22) missing - a mirror carton containing a piece of artwork purchased in 2008 for $6,000 (see claims form) - the current value of this art work to date is $10,000 - June 27-July 10 - a search was performed with minimal updates and the artwork was lost - July 14 - Stevens has settled my claim for this missing item to be $15 - (0.15% of the value). Please note there was NO apology from the company. I have not received any explanation as to why this item went missing. How can a 2ftx3ft box disappear?