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Deceptive pricing

Submitted this review about Todd Transportation United Van Lines, Rutland Vermont
Review made Live: 7/21/2010 4:16:00 PM
Do not use this company!!!! Todd and United Van lines give you 2 prices, the second price is a 110% above the first, when you ask why, they state that if you prepay you can agree to the lower price, the other price is payment the day of pickup. Of course you agree to the lower price and give your card information. The company waits to the time of pick-up, charges your card the higher 110% price and refuses to refund the differance claiming its their policy and there may be hidden charges on delivery. But if not, you will receive a refund... do you think the refund comes and some mysterious charge does not show up to claim the additional 10% they already took without your authorization. Also, they have a minimum moving weight, even if you agree to pay by the pound, and it does not meet their minimum, they charge you for the minimum... just so it happened my load was not at the minimum standards, so I paid for an additional 800 lbs of furniture I never shipped and 10% on top of that!!! DONT USE UNITED VAN LINES OR TODD, this is their COMMON practice.