My things are finally here!!! They took a little while to get to me, but that was expected based on what my rep, Stephanie, explained when I first signed up with them. The good news is that everything looks great, including my apartmentXXXOlig (I think that's his name) did a great job cleaning up all the tape and debris. Stephanie was fantastic, she really made sure our quote was accurate and at the end of the day we only paid a few extra bucks. Oh, btw my move was from San Jose to Beaverton, OR. Go with United, they're the best!