Damaged furniture, overcharged, rude owner
MB
Submitted this review about
Von-Sydows
Review made Live: 4/21/2009 2:46:00 PM
The movers took hourly smoke breaks, one was older than my father, and they admitted to forcing furniture into the truck to make it fit. We paid the night of the move and told the driver about all of the severe damage to our furniture and were told to file a claim. We did and we got a letter stating we had to pay more before they could work on the claim because they made a mistake in billing-twice. We bought the extra insurance and believed we would be reimbursed accordingly, so we paid the extra money. The repairman brought over Minwax to fix gauges in wood, which is still coming off to this day. It took two months for him to "fix" things because someone else was always more important, then he would spend 30 minutes here and leave. When he "fixed" what he could, we were told we would be getting a check for what he couldn't fix, and he picked an arbitrary number barely even more than the insurance cost, and much less than the extra money we had to pay. The owner was rude, laughed at me, and told us to take him to court and see what happens.
Absolutely everyone was unprofessional, lied to us, and they did not honor the insurance and now we live with all our damaged furniture .
DO NOT TAKE A CHANCE!
