The movers that picked up the items did OK except one of the movers hustled for a tip. When the items were delivered, one eletrconic item was missing and one item was destroyed. I submitted a claim through some bogus insurance company who claims to represent them and no shock - they claimed they weren't liable for the damage and missing items although it was acknowledged on the Bill-of-lading that there were missing/damaged items. Worst moving experience ever!