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UPACK / ABF is HORRIBLE!

Submitted this review about ABF UPACK
Review made Live: 9/10/2012 4:29:00 PM
Horrible Moving company. Lies that it can do urban moves when it cannot. Insists on parking just the trailer part of their truck on the street and having the driver drive the cab/truck part of the truck away and leave the trailer part on the street overnight for 1-3 days. They don't care if this violates the rules of your new building, home or city. They don't care if there aren't enough parking spaces for that or if there are meters on the street. They don't care if you have to get a permit as I did - which cost me more money. They also will tell you that your only option is to pay yet another moving company over $2600 to move your property from their storage space in your new city to your new home. They cause endless problems that last for days and they do NOT do a thing to solve them. They also refuse to tell you what time their truck will arrive so that it's impossible for you to coordinate the movers you have to hire to unpack the truck; this means you're paying movers for downtime while they wait for the UPACK truck to arrive. The UPack truck arrived 2 hours late to my NYC building and I had to pay a fine to my building for that. UPACK is horrible. Things were also broken even though professional packers packed my belongings in their truck. Do NOT hire this company. http://www.yelp.com/biz/abf-u-pack-moving-austin#hrid:x7EXavzw-n48YiMFdsMfvw