Overcharge / Damage
M Moscarello
Submitted this review about
All-My-Sons-Moving
Review made Live: 8/9/2011 11:07:00 AM
All My Sons Moving & Storage of Sarasota / Bradenon FL
I supplied an inventory in advance, and my quote was for a total of $1483, including
pickup, storage at their facility, and delivery. The total charges turned out to be $2274.
Their manual paperwork and creation of a manual inventory list delayed the loading and
added to the hourly charge at pickup. I advised them that I had already provided their
office with an inventory list, but they charged me for the time to create the list anyway. At
pickup, the movers pushed papers at me to sign, without the chance to read what I was
signing, apparently this included a revised inflated estimate.. When I mentioned this, I was
told, take your time, you’re paying for the time. Since I would be charged for the idle
time, I signed, hoping to have their office adjust the charge later. At delivery, I was again
pressed to sign inflated credit card slips. The movers refused to unload until I signed.
Again, I signed, hoping to have their office adjust the charge later. All this manual
paperwork should have been computerized for speed and accuracy. The signature
paperwork should have been forwarded to me in advance for me to read and sign. I had
little choice, but to sign and deal with the overcharge later with their office, since I was
being charged for their time. I disputed the charges with their office on several occasions,
but they refuse to issue any adjustments.
In addition, the movers damaged a wall and broke several pieces of valuable antique china
which they packed. I submitted the required notarized claim form . I later discovered
additional damage, but they refuse to consider any additional claims. I received an offer to
settle the damage claim... $1.06 !!!. And, to receive the $1.06, I have to pay to have the
settlement offer noatarized.
In my opinion, All My Sons Moving & Storage is a dishonest company that fraudulently
inflated their quoted price, and will not take responsibility for the damage they caused.
They wait until the customer is in a “must move” situation, then they inflate the cost,
knowing the customer has little choice but to accept. I would advise everyone to stay
away from this company, and hire a reputable moving company.
