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Called for An Estimate to Move

Submitted this review about All-My-Sons-Moving
Review made Live: 7/10/2012 9:43:00 AM
We are looking to move our sister to California from Arkansas. We have been looking for small local businesses to assist in this move. We went on line to all my sons moving and filled out a moving quote request. Shay call this morning from all my sons. We told her we had limited items, the only heavy item was a box spring and bed frame, we had 10 large boxes and 6 small boxes. Moving from a studio apt. She gave us a quote and said it's not guaranteed since there could be additional time. Quoted us $13,000. We were astounded. We said she may have made a mistake, there was not that much to move. She said, it's the travel time and we charge by the hour. We said wow, that' way too much. AND she hung up on us. She was very rude and had no customer service. I would never use this company for moving. Beware, they allow changes to the contract because they have no idea how to quote their delivery. Read all reviews on this company, because they are negative. Terrible terrible customer service. Not a good way to do business.