View 63,096 Reviews on 2,103 Moving Companies
Recently Move? Add the 63,097 Review Now
destroyed items. what I was promised and paid for is not what I got.

Submitted this review about Allied Van lines
Review made Live: 7/27/2018 1:02:42 PM
I agreed to go with Allied/Dunmar only because they promised me my stuff would be picked up and loaded onto the same truck that would make the trip and delivery to my new address. I wanted that because most loss/damage occurs during the intermediated transfers to storage and other trucks. Sure enough, they loaded my stuff onto an smaller truck and into storage multiple times. And in so doing mishandled so severely that they ruptured a solid suitcase, destroying the securely packed family heirlooms inside. Then, despite the contractual language specifying that items I packed would only be covered for damage if what they were packed in showed obvious signs of mishandling, they agreed to only pay for the suitcase, not the items inside. Also, the driver tried to conceal that damage from me.